It was working before, now when I connect the cable to my laptop I get message 'Safely Remove hardware and Eject Media' but. I am runing Windows 7 and connected to USB3.0 port. WD Passport external drive not showing up in explorer/my computer My external WD 2TB hard drive wont show up in my computer but does under disk management. If you worry about losing data from this hard drive, you can recover data with iBoysoft Mac Data Recovery at first. Summary: This article analyzes why the WD My Passport for Mac hard drive is not mounting on Mac and how to fix this issue. Wd My Passport For Mac Not Showing Up 3,9/5 5179 reviews